Quality and documents
Our sourcing standards, product analysis and import documents.
From sourcing to delivery
Live seafood, chilled fish and frozen products each receive the handling they need.
100% live shipping
Our live seafood ships alive, with a 98% survival rate in transit. Please inspect on arrival.
Full customs and quarantine
Every shipment carries customs declarations and quarantine certificates, so its origin can be traced.
Next-day cold chain
For live seafood, we deliver to cities served by SF Express next-day delivery.
Direct-controlled supply
We hold the core Ireland & UK blue-lobster chain, with research from Shanghai Ocean University.
On the record
Trademark records, commissioned product analysis and examples of import paperwork.
These are snapshots, not a complete compliance package. Customs and inspection documents for specific products are available on request.
When your order arrives
- Inspect on arrivalPlease check live seafood on delivery. In the rare case of a dead specimen, film it while the courier is present and contact us.
- Water loss is normalSeafood expels water in transit; expect around 10% weight loss on arrival, which is normal.
- Store it rightIf a live lobster isn't cooked immediately, rest it on a damp towel in the fridge (0–4°C).
- Cook it soonFor the best texture and flavor, cook and enjoy as soon as possible.
Bring the freshness of the source to your table
Whether you're a hotel buyer, a restaurant partner or a distributor, we'll match you with the right product and steady supply, for the long term.
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